Simple, Without the CeilingEasy on day one. Enterprise-grade when you need it.Dedicated Success ManagerYour dedicated expert, guiding a custom, world-class CRM.Built on MicrosoftYour data in your own Microsoft environment, under your existing security.Practical AIReal CRM work done for you, with your approval.
See It in Action.
A clean, modern workspace your team opens every morning.
Your AI HomepageA daily brief, meetings with prep, and what needs updating, ready when you log in.
OpportunitiesEvery deal, its health and its next step, in a list or a board. Problems are flagged automatically.
Before and After
Same Microsoft Dynamics 365 Foundation. A Better Way to Work.
CRM Launchpad runs on Microsoft Dynamics 365, with a simpler, modern experience on top. Same data, same security, far less clutter.
Out-of-the-box Dynamics 365: dozens of commands and menus, and plain lists that show data but not what needs attention.
The same opportunities on CRM Launchpad, as a list or a board: health, next steps and problems flagged at a glance.
Simple, Without the Ceiling
Simple on Day One. Never Outgrown.
Most CRMs make you choose: easy tools you outgrow, or enterprise systems your team avoids. CRM Launchpads start simple on Dynamics 365, the same platform global enterprises run on, so you add capability instead of migrating.
LaunchEverything a growing team needs, set up the way you already work.
Contacts & accountsPipelineActivitiesOutlook & Teams
ExpandGrow as your team does, driven by what your users and clients ask for.
User adoptionClient ideasIntegrationsAutomations
ScaleTake it as far as you want. Same system, same data.
Custom AI agentsAI CRM write-backAdvanced reportingPower Platform
Your Dedicated Expert. Your World-Class CRM.
Every Launchpad comes with a dedicated CRM Success Manager who guides your custom, world-class CRM, backed by a dedicated developer and our leadership team. You get a best-in-class CRM without building a CRM team.
"I have appreciated the ability to talk to people that take the time to understand our business and truly customize our CRM."Ryan Mitchell, President, Wildwood Transport
Built on Microsoft
Your Data. Your Environment. Your Security.
Your CRM lives inside the Microsoft environment you already own and protect, not on someone else's platform. It becomes the central hub your team works from, with your other systems connected to it.
You Own Your DataClient data stays in your Microsoft environment.
Security You Already HaveYour Microsoft sign-in, MFA and access policies apply to CRM Launchpad from day one.
Fits Your Microsoft StackOutlook, Teams, Excel and SharePoint, connected natively with CRM Launchpad.
No Lock-InYour CRM and its data remain yours, whoever supports it.
Practical AI
AI That Does the Work. You Stay in Control.
No chatbot bolted on the side. It works inside your CRM, on your data, and nothing changes without your approval.
Before the meetingA Prep Brief, ReadyHistory, open loops, a talk track and questions to ask.
After the meetingA Debrief, WrittenRecap, decisions and next steps from the conversation.
One clickYour CRM, UpdatedTasks and record changes you review and save.
The CRM Launchpads
Pick Your Starting Point.
CRM LAUNCHPADCore Platform
Sales, accounts and activities for growing businesses, with AI built in.AI homepage and meeting prepPipeline with deal healthDashboards and insights
Explore →
CRM LAUNCHPADFor Financial Advisors
A true all-in-one, secure platform for advisory practices, inside Microsoft.Households, KYC and reviewsCompliance and audit trailAI meeting prep and debrief
Explore →
CRM LAUNCHPADFor Non-Profits
Built for mission-driven teams that run on relationships.Donors and giftsPrograms and volunteersImpact reporting
Coming soon
CRM LAUNCHPADFor Projects
Won deals become projects, with your process, time and bookings in one place.Custom project processesTime loggingField booking calendar
Explore →
FAQ
Common Questions.
What is CRM Launchpad?
CRM Launchpad is a modern CRM built on Microsoft Dynamics 365. It takes the power of Dynamics 365 and makes it simple: pre-configured for how growing teams work, with a cleaner experience, practical AI built in, and a dedicated Client Success Manager and Developer to keep improving it with you.
Why choose CRM Launchpad instead of buying Dynamics 365 directly from Microsoft?
You still get the full Microsoft Dynamics 365 platform. The difference is everything around it: out of the box, Dynamics 365 is powerful but complex, and most teams need significant setup before it works for them. CRM Launchpad starts from years of best practice, adds a simpler interface and AI features, and comes with a dedicated team that sets it up, trains your users and keeps it growing with you.
How is CRM Launchpad different from Salesforce, HubSpot or other CRMs?
CRM Launchpad runs inside your own Microsoft environment, so it works natively with Outlook, Teams, SharePoint and Power BI and uses the security you already have. Instead of a self-serve tool you configure alone, you get a dedicated Client Success Manager and Developer who tailor it to your business, plus practical AI that writes updates back into your CRM with your approval.
Who owns our data, and where does it live?
You do. Your data stays in your own Microsoft environment (Dynamics 365, Dataverse and SharePoint), not in a shared Amplify database. For Canadian clients, environments and AI resources can be set up in Canadian Microsoft regions.
Is CRM Launchpad secure?
CRM Launchpad runs on Microsoft Dynamics 365, Azure and Microsoft 365, which are independently audited and covered by Microsoft's SOC 2 Type II assurance. Your data is encrypted in transit and at rest, and access is controlled through your existing Microsoft sign-in, MFA, role-based permissions and audit logs.
How does the AI handle our data?
AI features run on Microsoft Azure AI within your Microsoft environment. Only the content needed for a task is processed, your data is never used to train AI models, and nothing is sent to consumer AI services. AI suggestions are always shown for review, so nothing is saved to your CRM until a person approves it.
Can you move our data from our current CRM or spreadsheets?
Yes. Data migration is part of getting started. We bring over your accounts, contacts, opportunities and history from your current CRM, spreadsheets or other sources, so you don't start from scratch.
Does it work with Outlook, Teams and mobile?
Yes. CRM Launchpad works natively with Outlook and Teams, so emails and meetings can be tracked right from your inbox, and the Dynamics 365 mobile app gives your team access to clients, notes and tasks on the go.
Is there a free trial?
We don't offer a self-serve trial, because CRM Launchpad is set up inside your own Microsoft environment. Instead, we start with a guided demo, and we can scope a pilot or sandbox so your team can try it with your own workflows.
Do you support French?
Yes. Dynamics 365 supports English and French, CRM Launchpad can be translated for your team, and French-language training and support can be arranged.